Human Resources Coordinator

Job Summary:

 The HR Coordinator will work flexibly and collaboratively with relevant internal and external stakeholders and contribute to the management, development and delivery of HR services, which comply with legislation and regulatory requirements, and best practice.

They will act as the primary liaison between the HR department and colleagues and will offer first class advise and support to colleagues and Managers across the organisation.

Recruitment, Onboarding and Employee Experience

• Deliver on the full recruitment cycle which includes undertaking the full range of recruitment and selection processes within agreed timeframes including drafting job descriptions, posting adverts, shortlisting applicants, scheduling and conducting interviews, candidate feedback, job offers, reference and police checks and processing of new hire paperwork.
• Research and understand recruitment market trends and environmental factors and work with the People and Culture Manger and Department Managers to development suitable recruitment initiatives which will attract and retain talent the Organisation.
• Coordinate the delivery of Folds Corporate Induction programme for new colleagues.
• Coordinate and implement a consistent exit interview process, understanding trends, patterns and challenges for various departments on retention of colleagues.

Learning and Development

• Coordinate and implement Folds Annual Training Programme and other learning and development initiatives across the organisation.
• Monitor training completion to ensure compliance with statutory and regulatory obligations and generate monthly compliance reports for people managers.
• Input, maintain and validate training records on the HRIS (Advance) system to ensure 100% accuracy
• Work with the People and Culture Manager and Department Managers to evaluate annual training needs which support a learning and development agenda which is aligned to Fold’s corporate goals and objectives.

Communications and Data Management

• Maintain Folds social networks ensuring consistent and professional messaging across all platforms.
• Coordinate and deliver “We are Fold” monthly newsletter.
• Provide timely, accurate and relevant HR data /KPI.
• Update and Maintain Folds Staff Handbook.
• Provide training and support to Managers and colleagues on the use the Advance System and e-learning platforms.

• Maintain Folds HR and e-learning Systems to reflect accurate colleague details- new starters, probation, absence, salary, personal information and training details
• Perform ad hoc audits of HR systems and HR files to provide quality assurance.

Colleague Engagement and Culture

• Coordinate, implement and promote Folds annual colleague engagement survey.
• Collate and communicate responses data from engagement initiatives.
• Take an active role in promoting Folds Culture through the participation on committees and activities.

Supporting People Management

• Support the effective management and implementation of Fold’s policies and procedures in the areas of Absence and Performance Management, ensuring they are applied and followed in a consistent, non-discriminatory manner.
• Provide support to the People and Culture Manager in investigations/disciplinaries/grievances when required, ensuring such processes are compliant with current legislative and best practice requirements.
• In conjunction with the People and Culture Manger prepare submissions and represent Fold Housing at third party employment relations hearings (WRC hearings, PIAB) where necessary.

• Provide a comprehensive, professional support and advisory service to managers and colleagues on people management issues.

Other Duties

• Assisting in the administration monthly payroll ensuring new starters/ leavers and adjustments are accurate and on time.
• Assist in processing of staff administrative requests such as salary certs, confirmation of employment letters etc
• Specific HR related projects
• General HR administration
• Take a proactive approach in the promotion of Folds Core Values and Culture in all activities.
• Undertake other delegated duties appropriate to the scope and function of the post .

This job description is not exhaustive and may be amended to facilitate changes in the better organisation of the Association’s activities and following consultation with the Job Holder.

PERSON SPECIFICATION

 

1.0	SKILLS & ABILITIES	Essential	Desirable
1.1	Comprehensive knowledge of current and pending employment legislation.	E
1.2	Excellent verbal and written communication and IT skills	E
1.3	Experience handling HR processes and issues relating to leave and absence management, employee relations, performance management, recruitment, onboarding, compensation and learning & development.	E
1.4	Good influencing skills and ability to achieve results.	E
1.5	Strong administrative and organisational skills and ability to coordinate activities.	E
1.6	Ability to communicate effectively with different teams.	E
1.8	Knowledge of social housing in Ireland		D
1.9	Demonstrable experience in managing full recruitment cycle	E
1.10	High level of attention to detail	E
1.11	Sound experience of HR Information Systems and associated reporting packages.	E
2.0	QUALIFICATIONS
2.1	Third level qualification (level 7 minimum) in HR or business-related discipline and minimum of 2 year recent relevant experience working in an administrative position preferably in the area of Human Resources.	E
2.2	Membership of professional body CIPD	E
3.0	PERSONAL QUALITIES
3.1	Common sense approach to all tasks.	E
3.2	Emphasis to resolving problems proactively.	E
3.3	Professional and confident manner.	E